End user of a product is required to get a general briefing of what the product looks like, how to put it to its intended use and what precautions to be taken for its trouble free use, in case of error in operation how to rectify, what periodic and preventive maintenance are to be done, who is competent to carry out those, and the like. It becomes more and more important as present day products are becoming more ond more complex .These instructions are conveyed in different ways like operators manual, users manual, tips to operate, product pamphlet etc . Depending on the nature of product some or all of the following points address the need:
1. Contents in the pack and how to unpack
2. Product illustration
3. Statutory requirements the product conforms to
4. Safety precautions
5. Intended operations and how it operates
6. Operating controls /parts
7. How each operation is carried out
8. Precautions before starting
9. Start operating – What signals/indications mean
10. Initial settings before deployment
11. Error display, their meaning and how to correct
them
12. Trouble shooting
13. Accessories and how to use them
14. How to maintain the product
15. Authorised maintenance/servicing agents and their contact information
16. What are the warranty terms and conditions and whom to aprach in case of claims